Security scene. Security Scene. https://westhillsecurity.tumblr.com/. Published November 6, 2021. Accessed January 4, 2022.
In December 2015, Disney implemented security measures that included randomly selecting guests for secondary screenings using metal detectors right at the theme park entrance. Since then, all Walt Disney World and Disneyland theme parks have added metal detectors for all visitors, plain-clothed police officers, security guards and even dogs that are trained to detect body-worn explosives patrolling the park. They have also moved all security bag check and security screening for guest from the ticket booth area to the monorail/ parking garages.
Disney's security personnel are generally dressed in typical security guard uniforms, though some of the personnel are dressed as tourists in plain clothes. Despite the appearance of the uniformed security personnel, they are not considered a legal law enforcement agency. The Orange County Sheriff maintains an office on Disney property, but this is primarily to process guests accused of shoplifting by Disney security personnel. Disney doesn’t post most security procedures on their website, due to the fact people could intentionally see what they are just to come up with ways to avoid getting caught doing anything illegal.
“Walt Disney World.” Wikipedia, Wikimedia Foundation, 2 Nov. 2021, https://en.wikipedia.org/wiki/Walt_Disney_World#Security.
“Magic Kingdom Park Hours.” Park Security Measures | FAQ | Walt Disney World Resort, https://disneyworld.disney.go.com/faq/parks/security-procedures/.
Bricker, Tom, et al. “Disney World & Disneyland Security Changes.” Disney Tourist Blog, 22 Apr. 2020, https://www.disneytouristblog.com/disney-world-disneyland-metal-detectors-new-security/.
What can you look for in your next security company so that you can sleep knowing you're getting the best service for your money? If you're looking for quality then a large industry-leading security company may not be the answer. A big problem these bigger companies face is the need to fill in positions for a large amount of clients which often times results in hiring anyone they can find, then these guards are thrown into contracts and left to figure it out on their own rarely hearing from their boss again unless it's to deliver bad news. This may then lower their performance resulting in a downward slope until they quit and then the process repeats itself. This doesn't mean all the giant security companies are like this, this is just a pattern we've come to notice.
Some things businesses should look for are security companies that focus on the clients experience. A good security company will value your feedback so that they can ensure your security needs are fully met. They understand their officers are a representation of the company so they put extra effort into training their guards. They check in with their guards regularly and not only when they're underperforming. There are various benefits when it comes to a higher quality of service that not only you will notice but your staff and customers will too. When a company values its good employees it shows in their work, which is why a good company not only should show appreciation to those officers who are exceeding but encourage those who's performance has had a noticeable drop in quality.
Whether you are a client looking to find the right Security Company, or you are the Security Company, I'm sure you've wanted to know what signs to look for in a guard so that you know you won't have to worry about the quality he/she will provide. I'm sure you've all heard stories of Security Officers falling asleep or flat out just not caring. Though few in many it does not feel good when that guard they're talking about was working for you, but what can you look for so that you can make sure you hire good quality guards.
It's hard attempting to fit an exact example as to the perfect guard since you can have a guard who is extremely quiet and focused on people's body language be just as good as a guard who is a better communicator and will deescalate many situations with ease. This means the signs to finding a good guard are more complicated than analyzing at surface level. The thing both guards used as an example above have in common is simply effort. They both go about handling situations differently but they both focus on one end goal, ensuring your property is safe. However, meeting this goal isn't as easy as it may sound. Security Guards are often times tasked with very dangerous situations. Though it may sound cliche, Security Officers have to deal with altercations everyone wishes to avoid. No one wants to go to work feeling unsafe or scared that if someone becomes a danger to the business or the people inside it, that they're going to have to take care of it themselves. That being said, a good security officer can benefit a business in many ways which is why we always recommend going with a security company who's devoted to hiring/ training great guards and not just settling for huge security companies that prioritize numbers over quality of service.
1. Prevention Of Crimes ➤
The presence of professional security guard alone helps deter the most common crimes like trespassing, vandalism, theft, and assaults from your business. A properly trained guard can intervene even the most desperate or daring criminal by observing, documenting, and effectively taking action on all crimes or suspicious activity on property. Security guards report even the smallest issue in order to prevent a breach in security. It's no surprise that criminals are opportunistic and tend to go for the easier target. A place becomes 'riskier' if someone or something may recognize the offender, interrupt them or physically prevent them from victimizing the target.
2. Quick Response Time ➤
Having security onsite allows for a rapid response to any situation, and is essential to maintain order and keep security issues at bay. Professional guards are trained and experienced which means they are able to respond effectively to threats and defuse dangerous situations or issues to relieve stress and promote peace of mind. Security guards will quickly respond to any situation that may arise on your business premises. For example, if you had an aggressive customer on-site, it may take up to 20 minutes for the local police to arrive. By this time, the customer may have caused serious damages or injuries. With a security guard's presence, they can take control of the situation, helping prevent injuries and other adverse consequences.
3. Provide a Sense of Security to Promote Growth ➤
The ability to provided a sense of security for customers, clients, and employees is crucial in any industry. It's important to provide a safe environment in your business to promote new customers and client traffic. Your business is more likely to get recommended by customers and clients when they feel safe and had a good experience. Security guards help to secure your business environment, such can mean a better reputation, more sales and growth since clients will prefer dealing with you as compared to other companies.
4. Dealing with security & safety Issues effectively ➤
Professional security guard are trained to effectively deal with security & safety issues within your business, such can mean letting your staff focus on their task to further prosper your company. Security guards on site are very effective at maintaining order in the workplace and enforcing company policy. A uniformed security guards orders are usually taken more serious and can more effectively solve a problem. This will help reduce the workload on staff by letting security guards take care of security and safety issues. This will also save you time, headaches, and give you peace of mind knowing your property is protected.
5. Better Customer Service ➤
Although security guards serve as great deterrents for the people you don't want in your business, they're also great at providing excellent customer service and improving customer experience to keep your customers and clients coming back. They are very welcoming and helpful at answering customer questions and concerns. They can help deescalate a situation and be intermediaries to resolve a problem.
➤ How Disneyland and Walt Disney world keep you safe with security.
➤ What makes a Security Company good?
➤ 5 Benefits for hiring security guard service for your business